Dear Folks at CKP, I seldom ever take the time to tell sellers about their products, however, this is one of those times.
I recently purchased some of your knobs and pulls for our new Kitchen project.
I must say that I am amazed at the beauty and quality of them.
They are extremely well crafted and are not run of the mill big box store quality.
As my wife says, "they are gorgeous".
They are not cheap handles and knobs and yet their price was so affordable.
You were the last in my search for 4" center pulls, as they are hard to find.
I am so glad I visited and ordered these from your website.
Thank you for exceeding my expectations of both fine quality and price.
If I ever need any more, I will certainly buy from you again. And I will wholeheartedly recommend you to anyone I know looking for beautiful cabinet hardware.
It is such a joy to do business with your company.
I ordered knobs for my bathroom on May 2009 because I was doing some remodeling.
Someone broke off one of my glass knobs February 2, 2016.
So I called the company and ordered two, one as an extra.
Today February 5, 2016, my mailman rang my doorbell with my package.
It's companies like yours who survive the economy.
It's simply called "good customer service" !!!
I ordered drawer pulls from you last week…they came in 3 days, the order was absolutely PERFECT, we love the pulls and thank you for your professionalism.
Just wanted you to know that we absolutely LOVE the verde ubatuba knobs! They are gorgeous. We had been looking around for granite knobs for quite some time, but all the ones I found were way out of our price range considering how many knobs that we needed. When I came across the ones that you were offering, I was amazed at the price and actually liked the shape of them better than the ones costing twice as much or more than what we paid for these. Thanks for providing a great product at a reasonable price! Sincerely,
By the way, you have a great website. It’s easy to use, and allowed me to find exactly what I needed. When we purchased our new bedroom furniture at Scandinavian Designs, the salesperson thought it may be difficult to find the correct size mounting holes for new drawer pulls. Yours was one of the few websites that made it easy to tell which pulls would work. Plus the product is of great quality. Thanks again,
I just wanted to say thank you for providing such a wonderful product, with great service, at an unbeatable price! I'm thrilled that an ordinary consumer like me can take advantage of what seems like wholesale prices, on such a great selection of hardware. This was my first on-line purchase of any kind, and I couldn't be happier! Also thanks to Jay, who answered my phone call and questions knowledgeably and pleasantly, making the decision process easier. Even though the remodel has been going disastrously, now at least I have my new knobs and pulls to look at and give me hope! Thanks again,
Your site was the best one I found that gave me all the information I needed to make my selection. It was very easy to navigate. I'm working on a project for the arrival of my 2nd baby and enjoyed browsing your site. Thanks!
Dear Cool Knobs,
Got my order yesterday. What a pleasure to do business with a great company. From the concise website to your free fast shipping, and guarantee, it was so easy. I love my handles. I shopped all over to find the size I required. Keep up the great work. Thanks.
The pulls came today, my husband is installing them right now, and I LOVE them! They are perfect on our new cabinets (Kraftmaid, Bradenton door style in bisque glaze - raised panel with an off-white paint/glaze). Our new appliances are stainless and these pulls look terrific and pull it all together - subtle, simple, elegant!
Thanks so much for your great service and great price!
I just received my shipment of close to 100 knobs & pulls for our new house. I am so excited! They look even better than I expected. The distressed bronze look is exactly the look we wanted but couldn't find at numerous Lowe's, Home Depots, Restoration Hardware, etc. And, your prices are competitive.
Thanks!!! I'll recommend your site to friends.
Received my order - my husband and I have installed them in our new kitchen and all we can say is UNBELIVEABLE !!!! These brushed nickel pulls and cabinet knobs are beautiful. They stand out against our cabinets - everyone who has seen them has given us such great compliments. We are so glad we did not settle for what the builder had to offer - they can not compare in look, size and price. Thank you again for being so helpful. You have wonderful products and I will be ordering again for our master and guest baths.
I just received my very first order from your company. I received it within one week of placing the order. I was looking to update my bedroom dressers from a “colonial” look with brass drawer pulls to something more modern (these dressers are a beautiful maple and even after 37 years they still look great, except for the pulls). Your company offered me the look and the price I wanted compared to other places. Now, I am so pleased with the look those drawer pulls gave my dressers I’m going to keep them.
Thank you very much for the AWESOME knobs! We refinished an old dresser for our daughter and the depression glass knobs in amethyst are absolutely perfect for it. I am amazed at how beautiful they actually are. I think you have a great company with awesome merchandise at an amazing price. We are buying a new home next year and I can see some new knobs coming for that purpose.
A very satisfied customer!
I've spent hours at my local hardware and home improvement stores trying to find attractive, yet affordable, drawer pulls to no avail. I was happy to find the great selection of reasonably priced merchandise on your web site. But I was nervous about ordering sight unseen--I half expected to get something really flimsy and not quite as pictured. My new drawer pulls arrived yesterday (same day as promised), and I am delighted with the quality, the packaging, and the price. I'm also very impressed with your customer service. When I noticed that I had received one less pull than ordered, I called and left a message with customer service. Within an hour, someone called back and quickly agreed to ship me a replacement. She also volunteered to replace--at no charge--the drawer pull that I accidentally damaged during installation.
I just wish I had more drawers to refinish so I could order more!
Dear CKP: Thank you so much for getting my order out in time for my cabinet installation! I only found your website that day and didn't know if, even with express mail, you'd be able to send them in time. It's so nice to know that there are still companies out there that value customer service!
They are beautiful and look PERFECT on my cabinets!
Thank you again!
I LOVE your website easy to search, item description is just what I needed to make decision without touching samples. Shipping charge to Hawaii is always unpredictable and/or quite high with other websites…I got email confirmation, shipment tracking, and my order was shipped in lightning speed! Thank you for your great website!
You folks really are COOL! First, someone didn't just say "yes, they're
returnable" but actually sent me the return policy -- this type of thinking
is rare in the customer service world. So I applaud you.
Secondly-- we got the hardware today -- the handles are beyond my wildest
dreams GORGEOUS and the price ($3.84) is extremely reasonable. I saw many
handles online for double and triple the $ that don't look as classy as
these. They are much heavier than I expected-- a good thing -- not chintzy
or cheap, but very high quality.
Thirdly - the screws-- I thought they were too long and then my husband
looked more closely and saw that they can be shortened...clever. It seems
you think of everything
I just want to compliment Pat D. in customer service for going above and beyond the call of duty to satisfy a customer.
She tracked down an order we placed Friday night and was able to cancel it before it shipped.
That allowed us to order the pulls we really wanted and almost doubled our order! Many, many thanks for the super service….unfortunately it is very rare in today’s world.
I have just finished a major remodeling of my kitchen and bathrooms and I am, of course, delighted to be through with the mess and chaos. But the downside is that I won't have any need to buy anything from Cool Knobs and Pulls for a long time to come.
I would never have been able to buy such beautiful hardware if I hadn't discovered your web site. The pieces I selected are absolutely beautiful and very high quality and far nicer than anything I saw at the local big box stores--and less expensive! I now find myself wandering the house looking for anything that might conceivably need a new knob or pull but alas, I'm done.
Thank you so much for making my kitchen look so amazing and my bathroom vanity so unique. I am, of course, recommending you to everyone I know.
CoolKnobsandPulls.com have been great! The order process was super easy and I received everything 5 days after ordering (which included a weekend). The pulls & knobs are beautiful & the prices were unbeatable! I will most definitely be recommending them to everyone I know.
I have to say, I NEVER write to a company about an order unless I'm impressed. I received my order so quickly and I just have to write and tell you that I am absolutely thrilled with my knobs and pulls!!!! Everyone who has seen my new kitchen has commented on the hardware - the quality is phenomenal and the price saved me so much!! I will definitely be ordering from your site again when we re-do our bathrooms and I am recommending your site to everyone I know! Even the sales rep at the cabinet company was impressed and said they had nothing like what I purchased.
CKP - I just want to commend the customer service you provided! I did order the part. You guys are awesome!!!
If you have any comments please email us!
"CKP: What can I say? The best quality I found for the best price. Website is extremely easy to navigate and the customer service is top notch. I would recommend this company to everyone (and I have)."