CKP - I just want to commend the customer service you provided! I did order the part. You guys are awesome!!!
Sandy M., CA
I have to say, I NEVER write to a company about an order unless I'm impressed. I received my order so quickly and I just have to write and tell you that I am absolutely thrilled with my knobs and pulls!!!! Everyone who has seen my new kitchen has commented on the hardware - the quality is phenomenal and the price saved me so much!! I will definitely be ordering from your site again when we re-do our bathrooms and I am recommending your site to everyone I know! Even the sales rep at the cabinet company was impressed and said they had nothing like what I purchased.
Cindy L., MD
CKP: What can I say? The best quality I found for the best price. Website is extremely easy to navigate and the customer service is top notch. I would recommend this company to everyone (and I have).
Sheila B., VA
CoolKnobsandPulls.com have been great! The order process was super easy and I received everything 5 days after ordering (which included a weekend). The pulls & knobs are beautiful & the prices were unbeatable! I will most definitely be recommending them to everyone I know.
Tina R., NJ
I have just finished a major remodeling of my kitchen and bathrooms and I am, of course, delighted to be through with the mess and chaos. But the downside is that I won't have any need to buy anything from Cool Knobs and Pulls for a long time to come.
I would never have been able to buy such beautiful hardware if I hadn't
discovered your web site. The pieces I selected are absolutely beautiful
and very high quality and far nicer than anything I saw at the local big box stores--and less expensive! I now find myself wandering the house looking for anything that might conceivably need a new knob or pull but alas, I'm done.
Thank you so much for making my kitchen look so amazing and my bathroom vanity so unique. I am, of course, recommending you to everyone I know.
Susan M., FL
It's time for new knobs and pulls everyone! Seems like a little thing, but can completely upgrade the ambiance of a room. I've purchased knobs from Cool Knobs and Pulls for almost a decade and I've never been disappointed. They have the best customer service ever--from helping me getting old knobs off to replacing anything not exactly right. Puts the entire house in a better mood!
THANK YOU COOL KNOBS AND THE COOLEST CUSTOMER SERVICE!!! Cannot wait to update our bathrooms and kitchens!
Liseetsa M., OH
I recently purchased 60 items from your firm and had to increase it to 70 items. I called your 800 number and talked directly to the most pleasant person (lady) that instantly responded to my request by going out to the warehouse and personally taking charge of my request. This type of service is unheard of not only these days but I have never had such great service. When the call completed I wondered around your web site, WOW, you folks are a serious class act. Your selection is beyond anything I have seen or expected at fair prices. I hope your firm and people exceed in business beyond your expectations. Great Work,
Jon M., WI
Wow, that is awesome service on your part and I really appreciate it. The knobs look MARVELOUS in my new kitchen space and everyone compliments us on them. Great product. Great service. Great company.
Theresa A., MI
Cool Knobs and Pulls offers a refreshing range of uncommon products at great value! They also provide excellent customer service, which completes the package for a terrific company! Thank you!
Lynn H., MA
You guys are AWESOME! I had expedited an order from another company, and, when it didn't come, I called and was told it would be shipped overnight but it would take a week to get it to UPS. I cancelled the order, found you all, ordered the same pulls and knobs at 11 am this morning and was called at 4 pm this afternoon to say I would have my items tomorrow. THAT'S customer service!!
Betsy M., VA
I was skeptical ordering cabinet pulls online because it's hard to tell if they are going to be a good quality product or not. I received the pulls (#1401 CKP Brand Drawer Pull, Chrome) and they are gorgeous -- just what I wanted... very mid century modern. What a huge difference it's made in my kitchen! Thanks for giving me an alternative to the big box hardware stores.
Amy F., PA
I got my pulls and knobs today and I am so happy. I got the best service from your company. I would like to give you a 5 star rating. Your prices, selection, service were the best on the web.
Kathy Z., WA
We just installed #7001 on our new shaker-style natural maple cabinets and are very pleased with them. They are an unusual style and just the sort of design I wanted. Quality is excellent, delivery was quick, and price was very good.
Karen R., IL
Just installed the light aqua art glass knobs. Love love love them! They are the perfect finish to my new kitchen. I wasn't going to put pulls on the drawer fronts, but after seeing how great the knobs look I am reconsidering. Great products!
Mary G., IL
We just finished installing 52 pulls in our kitchen as part of a partial remodeling effort. Of all the things that we have done in this project, none has been more satisfying than the new pulls. We ordered the # 3489-4 - Brushed Nickel Steel Bar Pull and, at the online price, we just assumed that they would be rather small and have a minimal impact on the appearance of the cabinets. WOW, were we surprised !! The quality of this item is absolutely amazing considering the price. They are beautifully made and the size (much more robust than we had pictured) has completely changed the look of the cabinets. Folks that have seen them thus far have been blown away (and this includes our contractor!). Thanks again - 5 stars all around !!
My newly remodeled bathroom has the most fantastic accent pieces since I found the granite knobs and pulls which are the same granite as I have on my countertops! Besides the beautiful craftsmanship, they arrived just in time for the installation. Your staff was great to work with especially when I asked them to take precise measurements of the floor samples so I would be sure they would work with my cabinets. Thank you for the special attention and help! I've already recommended you to my friends as well as contractor. Thanks for giving me something very unique for my bathroom! Shelley M., TX
I have been looking for replacement pulls and knobs that would fit my 38 year-old Thomasville bedroom set for many years now since several drawer pulls had broken. I finally found them on your website, and I am very pleased. Your company was the only one that had pulls that had 5 1/2 inch centers in a style (Antique English Bail Pull) that would look good on my furniture. The quality is excellent for the price, and I received them within four days after ordering. We were able to install them quickly and they look great. My husband was especially impressed with the adjustable screws which could be cut to size. I would highly recommend your company, and I will definitely order from you again if I need any more cabinet or furniture hardware.
Brenda S., IL
I am in the process of renovating an old kitchen and have been trying to find the perfect cabinet pulls for months and just didn’t not like what other vendors were offering i.e. cheap quality or too expensive. And then I found you. WOW!!!! What a find – a diamond in the rough. I ordered 36 pulls at an unbelievable price – they are high quality and have changed the entire face of my kitchen. Additionally, your customer service people are professional and a pleasure to deal with. I certainly will be recommending you to my friends and family, and plan on doing much more business in the future. Thank you.
Patti U., NY
After an extensive internet search for "just the right" cabinet hardware, I came across Cool Knobs and Pulls. WOW!!! What a selection they offer. I found some really "COOL" granite pulls that look fabulous! They were the finishing touch and I get complimented on them regularly. The best part about CKP isn't their products though. After a year, a few of my pulls broke. Not because of poor quality, but because of granite being a porous stone. I notified CKP and not only did they respond immediately to my inquiry, they replaced the damaged items free of charge (looong after their guarantee had expired) and extended a lifetime offer to replace any future damaged items at half off their listed price! I would say that SUPERIOR customer service and all the COOL knobs and pulls they offer is what makes CKP a top notch company!! Do not hesitate to make a purchase from them, you WILL be satisfied.
Kim T., Pittsburgh, PA
Many thanks for my order for a clear glass drawer pull, which arrived safely at my home in Brisbane, Australia on Monday. Thank you also for your excellent service.
Marion P., Australia
Another internet company that actually does what it claims: ship on time and ships the correct product----kudos to you. Received my order before I knew it and absolutely love your product. A few came in damaged, but with one quick phone call the new ones were on their way, at no charge, and inspected before shipping.
Hi, I just wanted to let you know i received my order today. They are FANTASTIC. I applaud you on your customer service, some Aussie companies should take lessons from you....Many Many thanks for your great customer service. I have looked for about 8 months in Australia to find decorative handles but alas could not find anything near the quality and choice that coolknobsandpulls.com has to offer. My cabinet maker is amazed at the quality and will be recommending your site to all her future (yes that is Her) customers....Again thanks so much and i will be back soon to get more handles for my new laundry and bathroom....Have a great day.........
Tracey S., Australia
We bought about 18 knobs from you over a year ago. The other day I accidentally broke one off. It could not be repaired, so I called to order a new one and to my amazement, your customer service rep told me she would send me one at no cost. Are you kidding me!? I thought this kind of customer service was extinct! Thank you for being an oasis in the desert of putting profit before the customer.
Philip C., TX
Your company does have the coolest, most unusual and diversified product.
I ordered glass knobs for my kitchen cabinets and they are beautiful and made very well, with no steel showing at the front tips like most glass knobs. Now I am waiting for bedroom furniture and intend to order knobs from you, again! Thank you for being a resource.
Marcia H., NY
Hi, received the order today, very happy. Thank you for your help and great service.
Ross I., Australia
We received our drawer pulls today and would like to say that the quality and their being unique is excellent. As we are so very pleased with your product and your selection we shall be placing additional orders with CKP in the not too distant future, as we go through our house with planned renovations and decor changes. We are more than satisfied with your good service and attention.
Ian & Claire R., ON, Canada
Hello! I just wanted to let you know how happy I am that I found your website! I ordered the stainless steel bar handles and pulls, and not only did I receive them in record speed, but they are absolutely gorgeous! I will definitely order again! Thank you-
Sasha C., SC
Thank you very much for your recent excellent customer service for my $15 order in January. Coolknobsandpulls emailed me January 4 that my order had been shipped USPS and the tracking link. The package was never delivered and USPS could not track it after it went to their distribution facility. Even though this was not your company's error, I asked you to replace the order at no charge to me and you did. I am very grateful that you went above and beyond to call. The Postal Service at my post office and you kept me informed. I am very happy with my knobs order and I thank you for your service to make sure I received what I ordered. I have shared this with my friends on the Garden Web Bathrooms Forum. That is where I first saw a recommendation for your company.
Susan B., VA
I just wanted to say how much I love these knobs. They are JUST BEAUTIFUL and at such a great price. Thanks for your great customer service. I appreciate it and will order again when I need more.
Brandi Y., CO
Thank You! Thank You! Thank You! We received our shipment in record time, and in good shape. The hardware looks great. Thank you for such great service, especially during the holiday season.
Lynn S., NC
Thank you so much for your site. It took me 5 months to find the right knob for a used dresser I purchased in July. We are 16 years into the process of rehabbing our 1901 home and I will certainly visit your site again!
Paula P., MT
Thank you. You had the 8 inch pulls we needed and they were in the finish we needed.
When I started to install them I realized the screws attached to the pulls were not long enough.
I thought this would require a trip to the hardware store. I was very pleased to find the longer screws in the package. The cost for shipping was less than your actual postage. It was a positive experience. Any Canadians looking for great service will be pleased with shopping at your site.
Ken B., Winnipeg, Canada
Everything arrived perfect, service and quality 100%.
Bruna M., FL
I just received our new cabinet knobs and back plates. It only took 2 days...I was so surprised they came so quickly. We are thrilled with the quality and size of the pulls. They are more beautiful than I had imagined. The design was very well done and much more detailed than any other pull I have come across. I have been researching a full year for my kitchen re-do and this was the crowning glory!!!
I would highly recommend this company for a high quality product and quick shipping.
Thank you again. A very happy customer,
Mary Ellen P., IL
Today we received the handles that we ordered and I have to tell you how pleased we are with them. They are exactly what I wanted and look wonderful on our new cabinets in our newly renovated kitchen. It's so nice to order something and get the quality and service that we received from you.
By the way the price was right too!!!
Doris & Richard N., IL
I received my knobs and pulls yesterday and absolutely love them...will return
to your website again and again!!!
Joyce S., VT
We have lived in my "dream house" now for 3 years without any kitchen knobs or pulls. I have been searching for just the perfect ones and I definitely found them! My granite knobs and pulls look absolutely beautiful in our kitchen. Thank you very much for completing our kitchen!
Billy & Lynette T., OK
Just wanted to say that my bar pulls arrived and are just great. My wife doesn't like ordering from the internet as she can not actually see the product she is purchasing but this helped change her mind.
These were by far better than anything we could find locally and they really make our new kitchen
look even better.
Russell R., Canada
I just wanted to write and say “thank you.” I received my order today just like you said I would. In this day and age when customer service seems to have gone by the wayside with so many merchants you have shown yourselves to be the exception. I can’t tell you enough how much it was appreciated. When I called to check on my order (due to the urgency of it) the rep I talked to said they would walk the
order to the warehouse to get started on filling it right away. Obviously I was a bit skeptical, but can you
really blame me for being so? She explained that if there were any problems they would call. Even though
it wasn’t required, I received a call later in the day from a very pleasant young lady letting me know my
order was complete and shipping out that evening. I almost dropped the phone. What? Someone going above and beyond and providing a level of service even higher than I expected? That’s unheard of! Needless to say I was really impressed with the fact that you took the time to call even when you didn’t
have to. I think I’ve just become your biggest fan, and if I ever need knobs or pulls in the future I know
right where I’ll go to get them. I’m going to give your information to my builder as well. Anyway, thanks again for providing such great customer service. Oh, and I almost forgot, the pulls look amazing too. I was really happy to see that each one was individually wrapped in a protective sleeve.
So far this has been the best experience we’ve had with building our new house.
Jim T., VA
Just a note to say how pleased I was with my coolknobsandpulls order! One item was out of stock and the CS rep offered to ship the rest of the order immediately, which worked fine for me. I received an email telling me when to expect the out of stock item; the rest of the order arrived in days, packaged perfectly and all in order. The price was right, I always appreciate free shipping, and the service was perfect. Thanks, CK&P, for a good ordering experience!
Arlene B., TN
To Customer Service and others this may concern,
I have to say a big THANK YOU for such great service! I just placed my order last Thursday (3/26) and received the knobs today, Monday (3/30)! That was quick! I wish all companies were as quick and efficient! I love the knobs, from your 'coastal collection'. They are perfect in my 'new' kitchen! Thank you again very much. I will happily tell others about your company website!
Cindy W., FL
The drawer pulls arrived TODAY! And it’s Saturday!!!
We couldn’t believe how fast you shipped these to us and they are exquisite. We ordered glass pulls and the packing was excellent. Our console table looks fabulous and we’ll definitely be back for another order. Now I’m looking at our kitchen pulls and knobs and thinking hmmmm……THANK YOU for satisfying instant gratification like no one else on the Internet!!!
Katherine L., VA
I just wanted to let you know I received my bar pulls last week. They are really pretty. the price was fantastic and the service was great. They made a nice difference in the looks of my cabinets.
Again, thank you!!
Vicki D., WA
THANK YOU!!! I've been web shopping for cabinet knobs for a very long time. Before I found Cool Knobs and Pulls, I attempted to order knobs on other sites that listed the knobs as "available" or "in-stock" only to receive a subsequent email stating that the one or two of the knobs were backordered until October 2011
(I exaggerate here). You can imagine my surprise and appreciation to receive your email that states that my knobs have shipped only hours after I placed my order on-line. Thank you for having a reliable and straight-forward website that provides up-to-date information to its customers; I so wish all the companies that are doing business on-line cared as much as your company does. I've added your website to my "favorites" list and will ask my contractor to do the same! Thank you!!!!
Linda S., MA
I just wanted to write and let you guys know that I have received my order. The knobs are absolutely beautiful and I don't think the service and attitude at your establishment could have been any better. I am more than happy and would recommend Cool Knobs and Pulls.com to anyone. I also plan to buy more from you because we have decided that the knobs are much more beautiful in person and now we don't think we have enough of the colors that you offer.
Julee F., CO
I am writing to say thank you. I am in the middle of a kitchen renovation and as you might imagine each step of the renovation has not always gone smoothly. I recently ordered cabinet pulls from Cool Knobs and Pulls.com, (stainless steel bars). They are lovely and the quality is impressive. I am in the interior design business, (I have a drapery workroom), so I am used to nice things. I was so pleased with the quality, price, and speed in which I received my order. So pat yourselves on the back for a job well done!
Paula B., MA
Order received! And we are very pleased. Your selection is fabulous, your service is dynamite. We'll be back! And we will recommend you to others,
because ( HA! ) it is true. You're cool.
Rachel & Stuart F., IL
We recently ordered birdcage hardware for our new custom cabinets. We are so pleased with the quick response and accurate delivery from "Cool Knobs and Pulls!" Keep up the great work. You are an exceptionally fine supplier of exceptionally fine hardware.
Don & Gisela F., OK
We had ordered drawer pulls last year, and were so delighted with the speed of delivery, quality of the product and the accuracy of the order. We've just installed the new pulls recently ordered for our two baths, kitchen, office and guest room cabinets. We were very pleased with the results - they greatly enhance the look of the cabinets. The service was exceptional, the price was far better than the home improvement stores, and the order was accurate. Thank you.
Doreen S., FL
Hi! I want only to say that my package has arrived in only 7 days and above all, that the knobs
are simply fabulous, thank you very much.
Vittoria K., Austria
Thank you so much. The service is outstanding.
Selection is magnificent. I will be back.
Lisa B., Nova Scotia, Canada
Not only do you have the best selection of knobs and pulls...you deliver in record speed at a great price. The pulls were on my doorstep before the kitchen contractor arrived to install them. Thanks for making my life easier.
Patti. C., CA.
Super, thanks so much..Love your website..I'd been looking for a place to replace all my house knobs/pulls...I'm thrilled. And will pass your site along.
Janice M., N.J.
We ordered the beautiful Granite custom knobs and pulls to complement our new Granite counter tops. They are beautiful, great quality and the Verde Butterfly color matched perfectly! Thank you so much for providing such a quality product at an affordable price
Lisa & Kirk H., CA.
I ordered my glass knobs on Friday and they were on my front porch delivered Tuesday evening! They are beautiful! And I installed them easily. I really appreciate the prompt service. I shopped with my cabinet maker and local hardware store. The quality is superb and you can’t beat the prices.
Judy H., AL
I am so pleased with your site and service. Prompt, efficient and accurate in what you promise
on the site. Thank you.
Kathy P., FL
I placed my order around 8pm on Saturday and received my 44 beautiful knobs and 25 drawer pulls on Wednesday! I was hesitant to order over the Internet, but I had looked everywhere for a certain drawer pull and a certain knob. I found what I was looking for at Cool Knobs and Pulls. The price was fantastic, and the quality is excellent. I am very pleased with my purchase and would recommend this company without hesitation.
Manju K., TN
I just received my shipment of knobs and pulls and they are FANTASTIC! We are in the middle of a big, noisy, dirty remodel and with all the confusion and dust swirling around me.....you made my day!!!! Thanks for your prompt service and beautiful product!!
Linda R., OR
When I opened the box and saw the knobs I ordered, I was blown away, the knobs are absolutely beautiful, they are true and even better than the picture on the internet, I love them, my husband loves them, not to mention how wonderful they look on my cabinets. I must also complement your Customer Service department, I called because one of the knobs was damaged, the representative on the phone did not give me a hard time, she was so courteous and quick, she said to me "we will ship you a new knob at no cost" again, I was amazed, I turned around and told my co-workers about the great service I received and showed them the website. They all added the site into their Favorites. Thank you Coolknobsandpulls.com for helping to beautify my kitchen.
Marjorie A., NY
I wanted to let you know that I received my order, and I am so happy with the quality of your product, as well as the prompt service. I will definitely recommend you to friends, and I will also be a repeat customer. Again, thank you from a satisfied customer!
Ava S., FL
Hello there - I want to say that your knobs are amazing and they look absolutely perfect on my little guy's dresser - in fact, he loves them so much that he was crying because he couldn't take them off and play with them! :-)
Hillary B., WA
The 33 Bar Pulls (including 5 fat Granites pulls) ordered on Saturday, May 5th, arrived today in Oakville, Ontario, Canada - only 8 business days after ordering. I could not be more pleased with the contents of the box. The fact that I also got the granite ones at the same time was a huge bonus and do they ever look sharp! The assistant at the post-office could not understand how anyone could be so excited over bar pulls - I feel like going back to the post office now to show her why!! They will be installed tomorrow and I can't wait to get home after work to run my hands along their sleek lines and admire the overall effect - the crowning glory to the completed kitchen reno...ahhhhhhh! I just know you must get these emails daily, but don't let it go to your heads (;>} - keep up with the awesome work/products - you are making people all over the world VERY HAPPEEE!! If I ever hear anyone mention the words "kitchen Hardware", my immediate response will be "Don't waste time shopping around, go to Coolknobsandpulls.com, best products, best prices". To think I came across your website out of desperation to find these exact pulls in a hurry! I found them (cool site) - got them - in a hurry! My contractor will be hearing about you too - expect more orders! You rock!! Thanks ever so much!!
CPK (our initials are so close too!!) Ontario, Canada
I just wanted to say thank you for your excellent service. The pulls look even better than I expected. I am extremely pleased with the product and service. I will not hesitate to use your web site again and will recommend you highly to friends and family.
Grace K., FL
Hello, Just wanted to let you know that I love my knobs. We got the colorful glass knobs and pulls for my new kitchen. The doors and drawers don't require knobs and pulls but with the white background, the colorful glass knobs stand out great. They add so much color to the kitchen........and I LOVE COLOR! Price was right. Shipping was right. Service was right. I will be back when necessary.
Kelly W., OR
Wow!!! My husband and I are remodeling our kitchen and we couldn't find what we wanted at the warehouse stores. If we did, it was a special order, a lot more money, and would take a couple of WEEKS to come in. My husband found your website and we saw the great products you offered! I should also mention that he was hesitant to buy over the net but we did and we received the product in a couple of DAYS! The quality, make, weight, and price were way better then the super stores!!! We are very happy with our new handles and the quick service that we received! We will be buying from you again and we will recommend you to other people!! Thank you!
T. J. L., OH
My new kitchen hardware arrived yesterday, and I love it! Excellent quality, fair prices, fast service, helpful customer support. I'll surely be a repeat customer.
Mary K., NY
I just wanted to say thank you! They arrived yesterday and are just perfect. I will recommend you to people I know!
Lorraine F., Ontario, Canada
Let me take this moment to tell you how much I appreciate your prompt attention to my small order. I am a set builder for TV commercials and films etc. and I'm always on a budget and a deadline. I got what I ordered, at a good price, and it was on time. I hope to start using you when I can as a regular resource.
Fred E., OH
Thank you for your excellent service, the knobs were even better than the illustrations, they look great and have made an ordinary piece of furniture look special. I have no hesitation in recommending you and hope to make more purchases in the future.
Graham J., Great Britain
I was so amazed at the great and fast service when I ordered our handles and knobs from your web site!!! Best service i have had in a long time!!! So, just wanted to write and thank you for our order and boy do we love the colors in the kitchen with our new knobs and pulls!!!
I will order in the future when I get the urge to change out these knobs and order different ones!!!
Great web site. Thanks!!!
I will recommend you to others!!
Sherri A., OH
WOW! you guys are really great! I love "no hassle" business relations! And I LOVE my new drawer knobs and pulls! I will keep your site "bookmarked" on my computer, and should I do any more renovations that require the items that you supply, you will be my "first stop"!!!
Again, thanks for everything!
Wow... I ordered online on a Friday night and had my hardware on Tuesday...even earlier than promised! They look even better than I expected, and cost significantly less than the other online sites and specialty stores. I can't wait to use my new drawer pulls in my kitchen remodel.
Thanks for renewing my faith that there are still merchants who provide a quality product without a ridiculous markup, and genuine customer service. I'll definitely be bookmarking your web site for future projects and recommending you to friends and family!
Laura H., VA
Just wanted to let you know that I received my giraffe drawer pulls today and I am extremely pleased with the product and how easy the ordering process was and finally how quickly I received the product. Thank you for providing such a fine quality item and excellent customer service.
Kerry C., NY
I just wanted to write and thank you for my order of knobs. I received my order yesterday and they are WONDERFUL!! They make the perfect addition to our nursery. Thanks for the great service and the great knobs. I recommend your company to anyone!!
Lisa G., ME
Thank you very much for sending our order.. The shipment arrived just as you had indicated it would.. Your service was great..we have already installed all the pulls and they look great..Hope to do more business with your organization in the future.. Again. Thank you..
Vincent A., NM
I've just received my clear glass rose door knobs (order no. 41850) & I just thought I'd e-mail you to say that I absolutely love them! They're better than I expected them to be, your website, service & delivery are all great & I couldn't find anything like this the UK.
I'm delighted - thank you!
Jim J., Great Britain
I just wanted to say thank you for the “Cool knobs and pulls” we ordered recently from your website. It was a very pleasant and efficient process and we were very pleased with the prompt delivery. The quality of the knobs is excellent. We will not hesitate to use you again and will recommend you highly to our knob-less friends.
Steven C., CA.
I received my order of pulls yesterday as promised. This is amazing. Thanks for making this a rewarding experience. The quality of the pulls I ordered were just as I expected and they arrived just in time. I am having my new cabinets installed tomorrow and the timing could not have been more perfect. I will let all my friends know what a great operation you have. Thanks for allowing me to trust online ordering. I hope that other companies will follow in your footsteps.
Althea B., FL.
I just returned from the Post Office and couldn't wait to open my box of granite drawer pulls and knobs. My granite countertops are being installed tomorrow so I know our granite contractor will be really surprised when I show him my matching pulls and knobs for my cabinets. The first for Fairbanks and I know I can say not the last after my friends and family visit our new home.
Thank you for your awesome Customer Service and quick response in filling this order. Your product is such a high quality and so so beautiful!!
Linda E., AK.
I LOVE your website easy to search, item description is just what I needed to make decision without touching samples. Shipping charge to Hawaii is always unpredictable and/or quite high with other websites…I got email confirmation, shipment tracking, and my order was shipped in lightning speed! Thank you for your great website!
Misa K., HI.
Dear CKP: Thank you so much for getting my order out in time for my cabinet installation! I only found your website that day and didn't know if, even with express mail, you'd be able to send them in time. It's so nice to know that there are still companies out there that value customer service!
They are beautiful and look PERFECT on my cabinets!
Thank you again!
Gail A., CA.
I ordered your #44 brushed satin nickel pulls & G-34 clear glass knobs with nickel base. What incredible hardware!
I am remodeling a kitchen in a circa 1920 home. The glass knobs are exactly the same pattern as my original doorknobs! These 2 items make a marriage in heaven!
I am a real estate agent specializing in Historic Homes in Roanoke, Virginia. I searched the web, found you, & was amazed that you were only an hour+ away in Martinsville, Va.!
You will stay on my list of favorites for all of my clients. I have passed your name on to my cabinet man!
I was hesitant to buy this stuff just from a web site - which is great!! What a delightful surprise!
Thanks for giving a wonderful product & service!
Barbara D., VA.
I've spent hours at my local hardware and home improvement stores trying to find attractive, yet affordable, drawer pulls to no avail. I was happy to find the great selection of reasonably priced merchandise on your web site. But I was nervous about ordering sight unseen--I half expected to get something really flimsy and not quite as pictured. My new drawer pulls arrived yesterday (same day as promised), and I am delighted with the quality, the packaging, and the price. I'm also very impressed with your customer service. When I noticed that I had received one less pull than ordered, I called and left a message with customer service. Within an hour, someone called back and quickly agreed to ship me a replacement. She also volunteered to replace--at no charge--the drawer pull that I accidentally damaged during installation.
I just wish I had more drawers to refinish so I could order more!
Kathy I., CO.
I just received my knobs and I am thrilled. I live in Alaska and have been looking for this type of knob for months here in my stores. I couldn't find them anywhere. I had my heart set on the cut glass knob type. On your website I found it and they are perfect. Thank you for being there so I didn't have to settle.
Carol S., AK
Thank you very much for the AWESOME knobs! We refinished an old dresser for our daughter and the depression glass knobs in amethyst are absolutely perfect for it. I am amazed at how beautiful they actually are. I think you have a great company with awesome merchandise at an amazing price. We are buying a new home next year and I can see some new knobs coming for that purpose.
A very satisfied customer!
Melissa G., SK (Canada)
I just received my very first order from your company. I received it within one week of placing the order. I was looking to update my bedroom dressers from a “colonial” look with brass drawer pulls to something more modern (these dressers are a beautiful maple and even after 37 years they still look great, except for the pulls). Your company offered me the look and the price I wanted compared to other places. Now, I am so pleased with the look those drawer pulls gave my dressers I’m going to keep them.
Linda S., ME
Received your shipment on time. Let me say we were very pleased with the quality and price of the hardware we ordered. The hardware has been installed and looks beautiful.
I must also say that, although I had no reason to use it, your return policy seems to be very liberal.
I am passing your web site to a friend of mine who is trying to find hardware for his kitchen cabinets. I hope he will be as satisfied as we are.
Martin A., NY
Received my order - my husband and I have installed them in our new kitchen and all we can say is UNBELIVEABLE !!!! These brushed nickel pulls and cabinet knobs are beautiful. They stand out against our cabinets - everyone who has seen them has given us such great compliments. We are so glad we did not settle for what the builder had to offer - they can not compare in look, size and price. Thank you again for being so helpful. You have wonderful products and I will be ordering again for our master and guest baths.
Joe & JoAnn M., FL
I just received my shipment of close to 100 knobs & pulls for our new house. I am so excited! They look even better than I expected. The distressed bronze look is exactly the look we wanted but couldn't find at numerous Lowe's, Home Depots, Restoration Hardware, etc. And, your prices are competitive.
Thanks!!! I'll recommend your site to friends.
Ruth B., OR
I just received my new pulls and have installed them. I love them. What a difference they make and the quality was superb. Also, the customer service was excellent. I would and have recommended your site to my friends.
Diana T., KY
Thank you, the knobs were already delivered before I got in this morning, what I nice surprise. They were exactly what I had hoped, and what I had envisioned for my kitchen. It has been a pleasure shopping with you, and I will not hesitate to recommend your site to anyone in the future.
Kelly K., TX
Rarely in today's world do I find a company that offers superior products at a great price. I was pleased with that, but then you went and outdid yourself!!
After receiving my beautiful glass pulls, I proceeded to kind of toss the box down....really I sat it down kind of roughly.....then I remembered. GLASS knobs! I opened the box and sure enough, I had broken one of the pulls.
I called your company and I got a real person on the phone. (Amazing!) I told him what I had done and that I needed to order a new pull. He stepped right in and offered to send me a new one at no charge. He assured me that they shouldn't break that easily.
A few days ago, I received my new glass pull in the mail. Believe me, I am treating the box very gently!! I just wanted to write a quick note and tell you how impressed I am with your customer service. I neglected to get the name of the gentleman I spoke to on the phone, but he deserves a raise! I will always tell everyone about your website and can refer them with confidence in both product and service.
Thank you for a job well done!
Leah P., MO
The pulls came today, my husband is installing them right now, and I LOVE them! They are perfect on our new cabinets (Kraftmaid, Bradenton door style in bisque glaze - raised panel with an off-white paint/glaze). Our new appliances are stainless and these pulls look terrific and pull it all together - subtle, simple, elegant!
Thanks so much for your great service and great price!
Patty S., KS
Dear Cool Knobs,
Got my order yesterday. What a pleasure to do business with a great company. From the concise website to your free fast shipping, and guarantee, it was so easy. I love my handles. I shopped all over to find the size I required. Keep up the great work. Thanks.
Julie S., IL
Your site was the best one I found that gave me all the information I needed to make my selection. It was very easy to navigate. I'm working on a project for the arrival of my 2nd baby and enjoyed browsing your site. Thanks!
Stacey P., FL
I just wanted to say thank you for providing such a wonderful product, with great service, at an unbeatable price! I'm thrilled that an ordinary consumer like me can take advantage of what seems like wholesale prices, on such a great selection of hardware. This was my first on-line purchase of any kind, and I couldn't be happier! Also thanks to Jay, who answered my phone call and questions knowledgeably and pleasantly, making the decision process easier. Even though the remodel has been going disastrously, now at least I have my new knobs and pulls to look at and give me hope! Thanks again,
Erica H., CA
By the way, you have a great website. It’s easy to use, and allowed me to find exactly what I needed. When we purchased our new bedroom furniture at Scandinavian Designs, the salesperson thought it may be difficult to find the correct size mounting holes for new drawer pulls. Yours was one of the few websites that made it easy to tell which pulls would work. Plus the product is of great quality. Thanks again,
Jeanine C., CA
Hi! My name is Joan L., and recently I ordered four glass drawer pulls for my kitchen, that I was remodeling. Stumbled across your website, online, and found exactly what I was looking for. When I saw the price, I figured it was 'too good to be true', but ordered them anyway.
When the pulls got here, I was AMAZED at how beautiful they were. MUCH nicer than the picture, even. Unfortunately, one of them was broken during shipping.
I called the 800 number on the invoice, and the person I talked to was very courteous, and apologetic. He said he'd get a replacement pull out, right away. I received that today, in excellent condition. Just wanted to drop a note and tell you what wonderful customer service I received, and you can bet I will tell anyone I know to do business with your fine company. The pulls are excellent, a great value, and I had wonderful customer service. Look forward to doing business with you again!! Thanks again,
Joan L., WI
We just got the knobs and they are absolutely beautiful - even more so than in the depiction on your site.. thanks for making those available to us. We rushed to install them immediately and they look smashing. Thanks,
Malka S., OR
I just wanted to say thank you for the unbelievably fast service on the knobs & pulls I ordered on Monday. We received them today & they look great on our cabinets. Thanks for the great service. We will recommend you to our friends & family. Sincerely,
I was a bit nervous ordering the drawer pulls without really being able to see them in person. They arrived yesterday, and I just wanted to tell you that they look *terrific* on the antique birdseye maple dresser I just refinished!! Rave review!! Thanks and hope to do future business with you!!
Just wanted you to know that we absolutely LOVE the verde ubatuba knobs! They are gorgeous. We had been looking around for granite knobs for quite some time, but all the ones I found were way out of our price range considering how many knobs that we needed. When I came across the ones that you were offering, I was amazed at the price and actually liked the shape of them better than the ones costing twice as much or more than what we paid for these. Thanks for providing a great product at a reasonable price! Sincerely,
LeeAnn J., AZ
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