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Coolknobsandpulls.com ("CKP") is concerned about the privacy of our customers and the confidentiality of their information shared with us. The intent of this privacy statement is to disclose the privacy practices of CKP's web site (the "Site").
What Information Does Our Site Collect?
Our order form asks you to give us information specific to that order, including your name, billing address, shipping address, credit card information and email address. The information is used to process and send your orders. We also use the information to contact you if there is a problem with your order. We may also use the information to contact you for feedback on our products, or to inform you about CKP's specials or promotions that we think may be of interest to you. We do not share this information with outside parties.
Like many web sites, the Site also collects information about visitors and the manner in which visitors utilize and navigate our Site. This information helps us to design our Site to better suit our visitors' needs. For example, our Site may track the URL that you visited before you came to our Site, the URL to which you next go, and your IP address. We may use your IP address to help diagnose problems with our server, and to administer our Site. Your IP address also is used to help identify you and to gather broad demographic information.
To Whom Does CKP disclose information to?
Information collected by CKP is used solely for the purposes of fulfilling orders, compiling usage statistics regarding the Site, responding to inquiries regarding orders, and analyzing visitor preferences regarding our products. CKP does not share any of the information collected on the Site with any outside parties.
What security measures does the site employ?
When we transfer and receive certain types of sensitive information such as credit card numbers, we redirect visitors to a secure server. You will be able to recognize that you are in our secure server by observing the "closed lock" icon on your Internet browser or by verifying that the "http" portion of your Web address has changed to "https." In addition, the Site has security measures in place that are intended to protect against the loss of information that the site collects. However, you should keep in mind that this Site is run on software, hardware and networks, any component of which may, from time to time, require maintenance or experience problems or breaches of security.
Thank you for shopping at coolknobsandpulls.com.