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Guarantee & Return Policy:
If for any reason you are not satisfied with any of our products*, simply return them to us in their original condition within 30 days and we will refund the full price of the hardware, less any applicable shipping & handling charges. Any returns received after 30 days will be subject to a 25% restocking fee. Returns made after 90 days will not be credited.
*An exception is made for our Solid Granite, Art Glass and Corian lines. All of these products are "made-to-order" and all returns for these items will be subject to a 45% restocking fee. . Also, any order for products in these categories, that is cancelled after 24 hours of it being placed, will be subject to the 45% restocking fee. This is because at that point, your custom order will already be in production.
An exception is also made for our Schaub & Company Collection. All returns for our Schaub Collections will incur a 25% restocking fee. Returns made for Solid Granite, Schaub Collection, Art Glass and Corian lines after 90 days will not be credited.
Thank you for shopping at coolknobsandpulls.com.